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Deailed Lessons Learned Data
Type Cautionary 
Lesson Learned Statement The use of COTS products affects contracting for development and integration services in new ways, but other aspects remain the same. 
Issue/Risk factor Different combinations of COTS, modified COTS, and developed components among different bidders makes them difficult to compare. 
Impact on cost high 
Impact on quality high 
Impact on schedule unknown 
Type of data qualitative 
Recommended action Understand the experience of the bidders. The procurement organization needs to be involved in the technical aspects of the program. 
Comments/Story see text 
Life-cycle Phase Acquisition 
Recommended audience Project manager 
Aspect Business 
Object Contractor 
Type of system diverse 
Type of company government  
Number of COTS per project one to many 
Type of COTS diverse 
Date Created 7/2/2003 
Date added 12/10/2003 
Name Tricia Oberndorf 
Organization SEI 
e-mail po@sei.cmu.edu 
Reference "COTS-Based Systems Lessons Learned Web Pages" (http://www.sei.cmu.edu/cbs/lessons/) 
Link docs/Procurement.doc 
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